At BalanceIQ, your privacy is our priority. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from balanceiq.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Name
• Billing address
• Payment information (including credit card numbers)
• Email address

We refer to this information as “Order Information”.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

• Processing your payment information.
• Delivering the digital download links to your email.
• Providing you with invoices and/or order confirmations.
• Communicating with you regarding your order.
• Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@balanceiq.com.